Welcome to Spoofy. We aim to provide a smooth and reliable delivery experience for all our customers.

1. Order Processing

• All orders are processed within 1–2 business days
• Orders are not processed on Sundays or public holidays
• Once your order is confirmed, you will receive a confirmation via email or SMS

2. Shipping Timeline

• Estimated delivery time: 3–7 business days across India
• Delivery timelines may vary depending on location and courier service availability

3. Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout
• We may offer free shipping on selected orders, promotions, or order values

4. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or SMS
• You can track your shipment through the courier partner’s website

5. Delays & Exceptions

• Delivery may be delayed due to:
  • Natural disasters or weather conditions
  • Public holidays or strikes
  • Unexpected logistics issues

We are not responsible for delays caused by courier partners, but we will assist you in tracking your order.

6. Incorrect Address

• Please ensure that your shipping address is accurate and complete
• We are not responsible for delivery failures due to incorrect or incomplete addresses

7. Undelivered Orders

• If an order is returned to us due to failed delivery attempts, we will contact you for re-shipping
• Additional shipping charges may apply for re-delivery

8. Contact Information

For any shipping-related queries:

Spoofy
12-S, Peacock Court, Wave City Centre
Sector 32, Noida, Uttar Pradesh – 201307
Phone: +91 8826611289
Email: info@spoofy.in