At Spoofy, we strive to deliver the best quality products to our customers. However, if you are not completely satisfied with your purchase, we’re here to help.

1. Return Eligibility

You may request a return if:

• The product is damaged, defective, or incorrect
• The return request is raised within 7 days of delivery
• The item is unused, unwashed, and in original packaging with tags intact

Items that do not meet these conditions will not be eligible for return.

2. Non-Returnable Items

The following items are not eligible for return:

• Items purchased during sale or clearance
• Used or washed products
• Products without original packaging or tags
• Certain hygiene-sensitive items (if applicable)

3. Return Process

To initiate a return:

1. Email us at info@spoofy.in or call +91 8826611289
2. Share your order ID, reason for return, and product images (if damaged)
3. Our team will review and arrange a pickup (if applicable) or guide you further

4. Refund Policy

• Refunds will be processed after quality check of the returned item
• The refund will be issued to the original payment method
• Refund timeline: 5–7 business days after approval

5. Exchange Policy

• Exchanges are allowed only for size or defective products
• Subject to stock availability
• Exchange requests must be raised within 7 days of delivery

6. Cancellation Policy

• Orders can be cancelled before dispatch only
• Once shipped, cancellation is not possible

7. Contact Us

For any queries regarding returns or refunds:

Spoofy
12-S, Peacock Court, Wave City Centre
Sector 32, Noida, Uttar Pradesh – 201307
Phone: +91 8826611289
Email: info@spoofy.in