Orders & Products
How do I place an order on Spoofy?
Browse products, add items to cart, and proceed to checkout to complete your purchase.
Are your products suitable for all pets?
Our products are curated for different pet needs. Please check product descriptions before purchase.
Do I need an account to place an order?
No, you can place an order as a guest, but creating an account helps track orders easily.
Shipping & Delivery
How long will my order take to arrive?
Orders are dispatched within 1–2 business days and delivered within 2–10 days depending on location.
What are the delivery charges?
Shipping charges depend on order value and location. Free shipping may be available above a certain amount.
How can I track my order?
You will receive a tracking link via email/SMS once your order is shipped.
Payments
What payment methods are available?
We accept UPI, cards, net banking, and Cash on Delivery.
Is Cash on Delivery available?
Yes, COD is available with a small additional fee.
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Have a question
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.